This policy explains what information Win998 collects from players in Pakistan, why we collect it, how it's stored and protected, and what rights you have over your own data. We've written it to be as straightforward as possible.
If any section of this policy is unclear, Win998 support can explain it in simpler terms.
Visit FAQWin998 does not sell personal information to advertisers or third parties. Your data is used only to operate your account.
Win998 operates an online gaming and betting platform accessible to players in Pakistan via the website and mobile app. When you create an account and use our services, we inevitably collect certain information about you. This Privacy Policy explains what that information is, why we need it, how it's handled and what options you have.
We take data privacy seriously because we know players trust us with real financial information and personal details. Everything described in this policy reflects how Win998 actually operates, written plainly rather than buried in legal language designed to confuse.
By creating a Win998 account or using the platform in any capacity, you acknowledge that you have read this policy and understand how your information is processed. If you do not agree with how we handle data, please do not create an account. If you already have one and wish to request deletion, the process is described in the Your Rights section below.
Win998 collects personal data through a few different channels – directly from you when you register or contact support, automatically when you use the platform, and occasionally from payment processors as part of transaction verification.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth, CNIC details | Registration & verification |
| Contact | Mobile number, email address | Registration |
| Financial | JazzCash / Easypaisa number, bank details, transaction history | Deposits & withdrawals |
| Activity | Game sessions, bets placed, login times, pages visited | Platform use |
| Device | Device type, OS version, browser, IP address | Login & app use |
| Support | Chat logs, complaint records, verification documents | Customer support interactions |
We do not collect data we don't need. If a category is not listed above, Win998 does not gather it as part of standard account operations.
The data Win998 collects is used for specific, legitimate purposes related to running the platform and your account. We do not use personal data for purposes unrelated to your Win998 experience.
You can opt out of promotional communications at any time from your Win998 account settings or by contacting support directly.
Because Win998 handles real PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, Bank Transfer and cards, payment data is handled with particular care. Here's specifically how it works:
When you make a deposit, your payment details are passed directly to the relevant payment processor – JazzCash, your bank, or other provider – through an encrypted connection. Win998 receives confirmation that the transaction succeeded and the amount credited to your account. We do not store your full card number, JazzCash PIN or bank login credentials on Win998 servers.
Transaction records – meaning the date, amount in PKR, payment method type and status – are retained as part of your account history. These records are necessary for withdrawal processing, resolving payment disputes and meeting basic financial record-keeping requirements.
If a withdrawal request is flagged for security review, relevant transaction records may be examined by the Win998 accounts team. This is standard procedure and not an indicator of suspected fraud unless we contact you directly to inform you otherwise.
Win998 will never ask you for your JazzCash PIN, Easypaisa password or bank login credentials over chat or email. If you receive such a request, do not respond and contact support immediately.
Win998 uses cookies and similar browser technologies to make the platform work properly and to understand how players use the site. A cookie is a small text file stored in your browser when you visit a website. They're not harmful and don't contain personal information on their own.
We use three main types of cookies on Win998:
You can clear cookies at any time from your browser settings. Note that clearing essential cookies will log you out of Win998 and may reset platform preferences. On mobile, the Win998 app uses equivalent local storage mechanisms for session management.
Win998 does not sell, rent or trade your personal information to third parties for marketing or commercial purposes. Full stop. The data you provide stays within the Win998 platform ecosystem except in the limited circumstances described below.
Win998 does not share your personal data with advertisers, data brokers or any party for purposes unrelated to your account and platform operations.
Win998 uses a combination of technical and operational measures to protect your personal data from unauthorised access, alteration or disclosure. The specific measures include:
No system is completely immune to security risks. In the unlikely event of a data breach affecting your account, Win998 will notify you through your registered contact details and provide clear information about what was affected and what steps to take.
You can also help protect your own account by using a strong, unique password for Win998 and not sharing your login credentials with others. If you suspect your account has been compromised, contact Win998 support immediately to initiate a password reset and security review.
Win998 retains personal data for as long as your account is active and for a reasonable period after closure, as required for legal, financial and security purposes. Here's the general approach:
When data is no longer needed and there is no legal reason to retain it, Win998 deletes or anonymises it. You can request details about what data we currently hold on your account by contacting support.
As a Win998 player, you have specific rights regarding your personal information. These are not complicated and Win998 will fulfil them without unnecessary delay when you make a request through support.
To exercise any of these rights, contact Win998 support through your account. We will respond within a reasonable timeframe and will ask you to verify your identity before processing any request that involves accessing or deleting account information.
Win998 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe a minor has created a Win998 account using their own or your details, please contact support immediately so the account can be reviewed and closed.
As part of our age verification process, we may request documentation to confirm a player's age. Accounts where age cannot be confirmed are suspended until verification is completed. This is a firm policy that applies to all accounts regardless of account status or balance.
Win998 may update this Privacy Policy when there are changes to how we collect or use data, when new services are introduced, or when there are relevant legal developments. Updates will be published on this page with a revised effective date shown at the top.
For significant changes that affect how we handle your data in a material way, we will notify active account holders through their registered email or through an in-platform notification. Continued use of Win998 after an update is published constitutes acceptance of the revised policy.
If you disagree with changes to this policy, you can contact support to request account closure and deletion of your personal data as described in the Your Rights section above.
If you have any questions about this Privacy Policy, want to make a data request, or have concerns about how your information has been handled, the right place to start is Win998 customer support. Support is available 24/7 and can escalate data-related requests to the appropriate team.
You can also reach Win998 by email for privacy-specific enquiries. Our support email address is shown in the footer of this page. When contacting us about a privacy matter, please include your registered mobile number or account username so we can identify your account quickly.
For data requests or privacy concerns, contact Win998 support directly from your account for the fastest response.
A quick summary of the main privacy commitments that apply to every Win998 account in Pakistan.
Win998 does not sell personal data to advertisers, data brokers or any third party. Your information is used only to operate your account and process transactions in PKR.
Every connection to Win998 – login, deposit, withdrawal request – goes over HTTPS. Your credentials and payment details are never transmitted in plain text.
JazzCash, Easypaisa, Raast and bank payment details are processed through encrypted channels. Win998 does not store full card or wallet credentials on our servers.
You can request access to, correction of, or deletion of your personal data at any time. Contact Win998 support and your request will be handled promptly after identity verification.
Win998 only collects data that's actually needed to run your account. We don't harvest unnecessary profile information or track activity outside the platform.
Promotional communications are opt-in. You can unsubscribe from marketing messages at any time without affecting your account, transactions or access to the platform.
Register your account, make a PKR deposit via JazzCash or Easypaisa, and enjoy cricket betting, casino games and fish games on a platform that handles your data responsibly.